Workshops
Give Your Team the Skills to
Perform at a Higher Level
Knowing what good leadership or effective selling looks like is not enough. People need practical tools, opportunities to practice, and feedback they can use to improve.
Jeff Hancher’s interactive workshops turn proven principles into repeatable skills your team can apply in real workplace situations.
Training Designed to Change
What People Do
Many workshops create enthusiasm in the room but leave participants unsure how to apply what they learned when they return to work.
Jeff’s workshops are built around practice and application. Participants do not simply listen to ideas. They examine their current approach, learn a clear framework, and practice using it in realistic situations.
Each workshop combines practical teaching, guided discussion, role-playing, and live coaching to help participants build confidence before they face the real conversation, customer, or challenge.
Participants leave prepared to:
- Recognize the behaviors affecting their results
- Use practical frameworks in real situations
- Communicate with greater confidence and clarity
- Turn new information into consistent action
Proven Principles From a Leader Who Has Used Them
Jeff brings decades of experience as a military leader, Fortune 500 executive, sales professional, and leadership coach.
His workshops are grounded in the realities leaders and sales teams face every day. He understands the pressure of addressing poor performance, navigating resistance, winning new business, and helping people improve.
That experience allows Jeff to challenge participants while giving them practical tools they can immediately connect to their work.
WORKSHOP EXPERIENCES
The Firm Feedback Experience
A major part of performance management is setting clear expectations and addressing issues before they grow.
However, many leaders hesitate when a conversation feels uncomfortable. They may delay feedback, soften the message, or assume the employee already understands what needs to change.
The Firm Feedback Experience is a one-day, coach-led workshop that helps leaders approach performance management and accountability with greater clarity and confidence.
Based on the bestselling book Firm Feedback in a Fragile World, the workshop gives participants a practical framework for identifying issues, preparing for difficult conversations, and delivering feedback that supports both accountability and growth.
Participants will learn:
- How to identify issues that require a conversation
- How to build confidence before a difficult discussion
- The four types of feedback and when to use each one
- How to apply the Situation, Behavior, Impact technique
- Five questions that help leaders give timely feedback
- How to begin building a practical performance-management plan
Ideal for: Managers, supervisors, emerging leaders, and organizations working to strengthen communication, performance, and accountability.
Sales Academy
When salespeople fail to uncover what truly matters to the buyer, they risk becoming little more than quote providers. Prospects compare prices, competitors control the conversation, and strong opportunities are lost.
Jeff’s Sales Academy equips salespeople with a structured approach to every stage of the sales cycle, from the first prospecting call through the close.
Drawing from 25 years of experience as an individual contributor and executive sales leader, Jeff teaches practical strategies that help salespeople connect their solutions to the buyer’s business objectives and buying motives.
The Sales Academy includes extensive role-playing and live coaching so participants can practice the techniques, receive immediate feedback, and improve their approach.
Participants will learn:
- How to identify their ideal clients
- How to create more activity through phone prospecting
- The steps required to move from the first appointment to the close
- Questions that uncover buying motives and business objectives
- How to deliver a more effective sales presentation
- How to respond to common objections
- Closing and trial-closing techniques
- How to earn more referrals
Ideal for: Sales teams, account executives, business-development professionals, and organizations that want to improve sales activity and closing performance.
More Than an Off-the-Shelf Presentation
Every organization has different goals, experience levels, and performance challenges.
Before the workshop, Jeff works with your organization to understand your team and identify the situations participants face most often. This allows the training, examples, and application exercises to feel relevant to the people in the room.
The Process
Tell Us About Your Needs
Share your team’s goals, current challenges, and the skills you want participants to strengthen.
1
Choose the Right Approach
Next, we will schedule a call to discuss your team’s needs further and the workshop that is the best fit for you.
2
Put the Skills Into Practice
Your team participates in an engaging, application-focused workshop designed to improve performance beyond the training room.
3
Give Your Team More Than Information
Your people may already know what they should be doing. The right workshop gives them a framework, an opportunity to practice, and the confidence to follow through.
Let’s talk about the challenges your team is facing and which workshop experience will help take them from theory to consistent performance.